REI bars some members from returns or exchanges - Axios

Nov 14, 2024 · REI is taking a more rugged approach to its return policy. What it did: The outdoor retailer — with its 10 Colorado locations, including its flagship store in Denver — touts a 100% …

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REI Bars Some Members From Returns Or Exchanges - Axios

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REI To No Longer Accept Returns From Some Customers Who The

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Nov 14, 2024 · What it did: The outdoor retailer — with its nine Oregon locations, including the state's largest store in Beaverton — touts a 100% satisfaction guarantee policy on purchases …

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REI Bans Some Members From Making Returns And Exchanges

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Nov 10, 2024 · REI has recently banned some members from making returns and exchanges. According to an article from 9NEWS, REI said that it determined less than 0.02% of members …

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REI Cracks Down On Serial Returners - MSN

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But in a statement to ABC News, an REI spokesperson said the targeted members had an average return rate of 79% and returned $2,400 in merchandise, $1,400 of which had been used.

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REI Banning Some Members From Making Returns And Exchanges

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Nov 4, 2024 · The company said it determined less than 0.02% of members have abused the return policy and will no longer be allowed to return items starting Wednesday.

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REI Banning Some Members From Making Returns And Exchanges

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Nov 7, 2024 · The company said it determined less than 0.02% of members have abused the return policy and will no longer be allowed to ... REI banning some members from making …

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FAQs about REI bars some members from returns or exchanges - Axios Coupon?

Are REI members still allowed to make returns?

But REI recently notified some members via email that they are no longer allowed to make returns or exchanges because they abused the policy, 9News reports. By the numbers: The company said the notice went to "less than 0.02% of its 24 million-plus" members, which is roughly 4,800 people. ...

Does Rei have a 100% Satisfaction Guarantee?

What it did: The outdoor retailer — with its nine Oregon locations, including the state's largest store in Beaverton — touts a 100% satisfaction guarantee policy on purchases and allows returns within 365 days for its co-op members. But REI recently notified some members via... ...

How many REI members will be affected by a new policy change?

Using the figures contained in REI’s statement, this month’s new policy change could affect as many as 4,800 members. A "very small subset" of REI members flagged for misusing the outdoor retail giant's return policy will no longer be able to bring back or exchange their purchases. ...

What if a Rei member returned a $3000 gear?

If you bought $3,000 worth of gear in the last two years and returned $2,700 of it, that's suspicious. Former rei employee here. If it was within the year return policy for a member, they got what they wanted. ...

Is Rei banning members from returning items?

If you're an REI member and frequently return items, you might want to think twice before your next purchase. According to a new report from KUSA, REI is banning some of its members from returning or exchanging items after finding that they seemingly took advantage of the program. ...

Are the days of no-questions-asked returns at REI over?

The days of no-questions-asked returns at REI are over for some customers. Photo: Courtesy of REI Some REI customers will no longer be able to return items after the company says a "small subset" essentially treated the company's generous policy as a free rental service. ...