REI is changing its lenient return policy - Axios

Nov 14, 2024 · Some REI customers will no longer be able to return items after the company says a "small subset" essentially treated the company's generous policy as a free rental service.. …

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REI Bars Some Members From Returns Or Exchanges - Axios

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Nov 14, 2024 · REI is taking a more rugged approach to its return policy. What it did: The outdoor retailer — with its 10 Colorado locations, including its flagship store in Denver — touts a 100% …

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REI Bans Frequent Returners As Return Fraud Costs Retailers Billions ...

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Nov 15, 2024 · In a statement to KIRO 7, REI confirmed that a small percentage of its members—less than 0.02%—who frequently abuse its return policy will now be banned from …

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REI Bans Some Members From Returns Or Exchanges - MSN

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REI is taking a more rugged approach to its return policy. What it did: The outdoor retailer — with its 10 Colorado locations, including its flagship store in Denver — touts a 100% ...

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FAQs about REI is changing its lenient return policy - Axios Coupon?

Does Rei have a return policy?

REI is taking a more rugged approach to its return policy. What it did: The outdoor retailer — with its 10 Colorado locations, including its flagship store in Denver — touts a 100% satisfaction guarantee policy on purchases and allows returns within 365 days for its co-op members. ...

Are the days of no-questions-asked returns at REI over?

The days of no-questions-asked returns at REI are over for some customers. Photo: Courtesy of REI Some REI customers will no longer be able to return items after the company says a "small subset" essentially treated the company's generous policy as a free rental service. ...

Can REI members return items if they misuse Rei's return policy?

A "very small subset" of REI members flagged for misusing the outdoor retail giant's return policy will no longer be able to bring back or exchange their purchases. Heading out the door? Read this article on the new Outside+ app available now on iOS devices for members! Download the app. ...

What if a Rei member returned a $3000 gear?

If you bought $3,000 worth of gear in the last two years and returned $2,700 of it, that's suspicious. Former rei employee here. If it was within the year return policy for a member, they got what they wanted. ...

What happened to Axios daily essentials?

Get the rundown of the biggest stories of the day with Axios Daily Essentials. Some REI customers will no longer be able to return items after the company says a "small subset" essentially treated the company's generous policy as a free rental service. ...

Does Rei have a 100% Satisfaction Guarantee?

What it did: The outdoor retailer — with its nine Oregon locations, including the state's largest store in Beaverton — touts a 100% satisfaction guarantee policy on purchases and allows returns within 365 days for its co-op members. But REI recently notified some members via... ...