Optimum Reviews: See What Customers Are Saying

5 days ago · Optimum Online is available without an annual contract. Installation charges range between $99 and $149.99. The company offers protection plans for $7.99 per month that cover standard service ...

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Optimum Reviews: See What Customers Are Saying

2 weeks from now

consumeraffairs.com

$59.95
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Optimum Reviews: See What Customers Are Saying

2 weeks from now

Through Altice One, Optimum’s home entertainment platform, customers can combine television and streaming apps into one package. Pricing: Optimum TV packages cost between $59.95 …

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FAQs about Optimum Reviews: See What Customers Are Saying Coupon?

Is optimum a good company?

Optimum offers internet and cable TV services for a good value without annual contracts. Optimum’s bundles might be a good fit for those who need internet speeds between 200 and 940 Mbps and are also looking for cable TV services. How do I know I can trust these reviews about Optimum? ...

Does optimum have a bad customer service experience?

Most of the complaints we’ve seen involve a poor experience dealing with customer service reps. Optimum does offer solid online support options, so you may be able to get around these issues. And, of course, not everyone has a poor experience. or call 1-844-719-8066 for more information on contracts and money-back guarantees. ...

When should you call optimum customer service?

Speaking with Reviews.org, a customer service representative recommended calling customer service before you hit your one-year mark to negotiate a better deal. Josh Michael, a non-profit director and long-term Optimum customer in Brooklyn, does just that at the end of each year to maintain his promo prices. ...

Is optimum a good service provider?

Optimum has been very good for us. Basically, Optimum has been pretty good. They provide my cable, internet and TV, so I'm pretty well stuck with them because there is apparently no other service provider in my neighborhood. I think they're fairly expensive, but as I said, I don't have a choice. ...

Is Optimum a good phone provider?

According to some customers, Optimum is not a good phone provider. They have reported issues with customer service, specifically that all agents are overseas and it's difficult to get an agent within the United States. One customer spent over 16 hours in the first week trying to resolve issues related to data and voicemail. ...

How much does optimum cost?

Professional installation costs $100, but self-installation is free. Customers can reach out to customer support through the phone, the provider’s web-based chat service, Optimum’s Facebook page, or on Twitter/X. You do need a customer account number in order to be transferred to a real person through the web-based chat. ...