Microsoft Paid Server Support - $499 support is lousy, any better ...

Jun 13, 2016 · We’ve had lousy experiences with Microsoft pay-per-incident server support as of late and we’ve had to abandon another server support call with them. Basically you call, speak with someone that tries to help but knows less than you, they state they’ll escalate the call, …

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Microsoft Paid Server Support - $499 Support Is Lousy, Any Better ...

2 weeks from now

spiceworks.com

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Nowhere To Check Status Of A Microsoft Pay-per-incident Ticket?

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Mar 26, 2020 · I bought a Microsoft pay-per-incident for $499 and spent it on an issue we’ve been having with our Exchange server. The tech was calling me pretty reliably for the first couple …

spiceworks.com

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I Paid $499.00 For Microsoft Tech Support To Help On An Incident.

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Nov 16, 2023 · The matter was resolved. It was a Microsoft issue and they refunded my money. less than a week ago, after an update, I noticed that the users directory that was moved to D …

microsoft.com

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MS Premier Support Worth It? - Spiceworks Community

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Jan 24, 2018 · Microsoft Professional Support alternatives? ... Microsoft Paid Server Support - $499 support is lousy, any better contacts? Windows. discussion, windows-server. 8: 187: …

spiceworks.com

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The Decline In Microsoft SQL Server Support: Why Your Business …

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Sep 23, 2024 · I have clients who have paid Microsoft upwards of $75k USD for support contracts, and they can’t get anyone to answer basic questions or help with basic …

erikdarling.com

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Microsoft Paid Support - US Cloud

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Microsoft paid support for Enterprise includes Unified Support plans – price is determined by the enterprise’s entire Microsoft software and cloud services spend. ... Azure 1.75-10%, Mod Workplace 4-8%, Biz Apps 4-8%, On-prem User 4-8%, On-prem Server 6-10%: Per-hour pricing based on consumption: Per-hour pricing based on consumption ...

uscloud.com

FAQs about Microsoft Paid Server Support - $499 support is lousy, any better ... Coupon?

What happens if Microsoft is unable to deliver a solution?

If the support professional is unable to deliver a solution, you'll be notified and the case will be closed as unresolved. The billing status of an unresolved case will be at the discretion of Microsoft. Am I guaranteed a solution? ...

Does Microsoft offer paid support?

Microsoft does offer paid support for individual problems. They provide one-time support for Windows or Office, as well as a 1-year subscription for technical support called the Assure Plan. ...

What is Microsoft professional support?

For more about Microsoft Professional Support (pay-per-incident), see Support for business. If you'd like to report a bug in Windows, see Feedback Hub. Professional Support troubleshoots a specific problem, error message, or functionality that isn't working as intended for Microsoft products. ...

What's it like working at Microsoft in the '99-02 era?

As a former (read Circa 99-02) Microsoft tech this makes me sad. Working phone support in that era was hard, and difficult and I loved every minute of it. Hell we had an actual hold line DJ. You'd call in, get put in a queue and they'd be all "That was song such and such, from so and so. ...

Should I Pay Microsoft for Windows 10 support?

Microsoft offers paid support options for individual problems, but Jim, an independent advisor and Windows 10 expert, suggests that you might not get any better support for your money. I understand your concern about Microsoft's paid support. ...

How much is technical support for 2016?

$499 technical support for 2016? Anyone Else with this problem? - Microsoft Community $499 technical support for 2016? Anyone Else with this problem? ...