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Q: How do I contact national tree?

If there is an issue, please contact us by email at service@nationaltree.com, or by phone at 1-888-494-7278. We are committed to ensuring you receive the best possible service. What if my product has a defect issue? National Tree Company is committed to providing high-quality products.

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What if I purchased my national tree company product through a retailer?

If you purchased your National Tree Company product through a retailer, such as Amazon, Wayfair etc., to name a few, please contact the retailer for assistance with any issues or concerns you may have as National Tree will not be able to assist. ...

Does national tree company have a tracking number?

If you purchased your product directly through National Tree Company’s website, we will send you an email with a tracking number once your order has shipped. You can use that tracking number to enter into FedEx’s website. When can I expect my product to arrive? ...

How do I contact national tree?

If there is an issue, please contact us by email at [email protected], or by phone at 1-888-494-7278. We are committed to ensuring you receive the best possible service. What if my product has a defect issue? National Tree Company is committed to providing high-quality products. ...

Does national tree have a return fee?

For any item purchased for $35 or less, there will be a $10 return fee . Unfortunately, you cannot buy your own shipping label, the return label MUST be purchased through National Tree Company or you will not receive a refund. To request a return, please call us at 1-888-494-7278. ...

How long does it take for national tree company to ship?

If you purchased your product directly through National Tree Company’s website, under normal circumstances, we will ship your order within 24 hours of receiving it. After we ship your order, it generally takes between 1 and 5 business days for FedEx to deliver your order. ...

What payment methods does national tree company accept?

If you are purchasing directly through our National Tree Company website, we accept Visa, Mastercard, American Express, Discover, Google Pay and Apple Pay . If you are purchasing through a retailer, such as Amazon, Wayfair, etc., please contact them for details as we will not be able to assist. How do I track my order? ...