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FAQs about Bookings on Rover | Rover.com Coupon?

Why should I Keep my bookings on Rover?

Keeping your bookings on Rover provides many benefits for you and your pet. As a sitter, you have the freedom to choose your clients, set your own rates, determine your own schedule, and make other decisions about your business. As a pet parent, you have access to the largest network of 5-star sitters to find the right one for you and your pet. ...

How do I cancel a rover booking?

You can cancel a booking via the Rover app or a computer. On the Rover app: Select the booking to cancel. Tap the three-dotted icon in the upper right corner and choose Modify booking. Tap Cancel booking. Select a cancellation reason from the dropdown menu. Review the details, write a message to the sitter, and tap Cancel booking to finalize. ...

When do payments for bookings appear in my Rover account?

Payments for bookings will appear in your Rover account 2 days after you successfully complete a service. Tip payments: If your client included a tip after you already received payment for the booking, then the money will be added to your account within 24 hours from when your client left a tip. Learn more about tipping here. ...

What if a booking goes wrong on Rover?

With your booking on Rover, we have your back by offering: 24/7 access to our Trust & Safety team to help prevent something going wrong during a booking. Reimbursement through the Rover Guarantee for you and your pet if something does go wrong, including up to $25,000 in veterinary care reimbursement for eligible claims. ...

How long does a rover walk & drop-in take?

Your client can view these at any time via Rover Messages or through the app by tapping More > Rover Cards. Booked walks and drop-ins are typically 30 minutes. However, if you and the pet owner want to book a longer service, you can consider booking back-to-back services. Go here for tips on how to adjust your rates on a per booking basis. ...

Can I resend a rover card?

It isn’t possible to resend a Rover Card. Your client can view these at any time via Rover Messages or through the app by tapping More > Rover Cards. Booked walks and drop-ins are typically 30 minutes. However, if you and the pet owner want to book a longer service, you can consider booking back-to-back services. ...