Delay Repay - TrainSplit

Delay Repay is a national scheme train companies use to compensate passengers for unforeseen delays and cancellations to their services. You can claim compensation if you arrived late at your destination due to a delay or cancellation of train service (except when delays are caused by planned engineering work). The amount of compensation varies dep...

FAQs about Delay Repay - TrainSplit Coupon?

What if my train is delayed or cancelled?

If your train is delayed or cancelled, you can claim compensation and even receive a refund for the full amount you paid for the ticket. There are some specific guidelines for when you can claim a refund, and each train operator has their own rules for exactly what qualifies for compensation. ...

How do I get a refund if my train is delayed?

Simply log in to My Bookings, select your booking, and click on "refund tickets". How do I claim compensation if my train is delayed? If your train journey is delayed or cancelled, you may be entitled to a full refund from the retailer of your ticket or compensation from the train company responsible for the delay. ...

Can I claim compensation if my train is delayed or cancelled?

Yep, if you experience a significant delay or cancellation on your train journey, you have the right to claim compensation thanks to a scheme called Delay Repay. In this guide, we’re breaking down the Delay Repay scheme and how to claim if your train is delayed or cancelled. What is Delay Repay? Which train companies offer Delay Repay? ...

Can I claim for a delayed train ticket?

If your train operator is part of the Delay Repay compensation scheme, you'll be able to claim for delays of over 30 minutes, or even 15 minutes with extra generous companies. Importantly, under Delay Repay, train operators will refund your ticket, whether the delay is their fault or not. ...

Will a train company pay for a delay?

All train companies who are part of the Delay Repay scheme will compensate you regardless of the cause of the delay. However, train companies who are NOT part of the Delay Repay scheme (check the table below) will likely only provide refunds for delays or cancellations which are classed as 'their fault'. ...

How do I get a refund if my train is canceled?

(2) If your train is canceled and you decide not to travel, you'll be entitled to a full refund. To cancel, go to "My Bookings", select "Refund" and choose train cancellation as the reason for the refund. Tickets are refundable for 28 days after the ticket expiry date. How do I claim compensation if my train is delayed? ...