Tips for Retention Dept. : r/Spectrum - Reddit

Call Spectrum, stating that you would like to cancel your account. When you are transferred to an agent (most likely you will immediately get a retention specialist), state that you would like to …

$85
OFF

Retention Was A Lot Better Than I Hoped! : Spectrum

3 weeks from now

Aug 22, 2024 · Got a deal for 1gig at like $85 (dont quite remember but thats about what ive been paying) for 2 years. I knew expiration was coming up and last...

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$92
OFF

Why Is Spectrum’s Customer Retention Approach So Bad?

3 weeks from now

May 7, 2024 · Long story short, I made multiple attempts to try to get some kind of promo from Spectrum and when my internet bill went to $92 with no available...

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$55
OFF

Spectrum Retention Question : R/Spectrum - Reddit

3 weeks from now

spectrum retention question Been paying $55 for spectrum for past year, looks like in December my $20 off for 12m expired and they automatically replaced it with a $10 off for 12m. Called …

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FAQs about Tips for Retention Dept. : r/Spectrum - Reddit Coupon?

How do I get through to spectrum's retention department?

But, just like any other company, getting through to Spectrum’s retention department is not possible by dialing a certain number. Call Spectrum’s regular support team and ask them to transfer you to the retention department. Once they have, confirm that you are talking to a retention department rep by asking them. ...

What is the best phone number to reach retention?

I called billing trying to lower my rate and the representative told me that they don’t have a retention department and billing is the only department that handles rates. After googling, I found this thread & the comment that says the best phone number to reach retention is 855-707-7328. ...

What should I do if I'm frustrated at Spectrum?

Remember, you are frustrated at Spectrum — not the call center employees. For the manager, try expressing frustration about the “bait and switch,” and say that you weren’t made aware of the standard rate when you signed up. This may trigger them to offer a discount, if they believe you are going to submit an FCC complaint. ...