Senior Customer Service Representative Job Description, Key …

The Senior Customer Service Representative (CSR) is a staff whose role in an organization entails attending to guests and visitors who come into the organization for different reasons. In some cases, the individual is assigned to specific clients/accounts and manages all inquiries …

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Top 15 Senior Customer Service Representative Skills - Zippia

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Jan 8, 2025 · We ranked the top skills for senior customer service representatives based on the percentage of resumes they appeared on. For example, 5.6% of senior customer service …

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Average Senior Customer Service Representative (CSR) Hourly Pay

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Dec 26, 2024 · The average hourly pay for a Senior Customer Service Representative (CSR) is $19.89 in 2025. Visit PayScale to research senior customer service representative (csr) hourly …

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FAQs about Senior Customer Service Representative Job Description, Key … Coupon?

How satisfied are senior customer service representatives (CSR) with their job?

Based on 838 responses, the job of Senior Customer Service Representative (CSR) has received a job satisfaction rating of 3.74 out of 5. On average, Senior Customer Service Representative (CSR) s are highly satisfied with their job. This data is based on 1,717 survey responses. ...

How many senior customer service representative jobs are there?

25,213 Senior Customer Service Representative jobs available on Indeed.com. Apply to Customer Service Representative, Senior Customer Service Representative, Customer Care Specialist and more! ...

How do I write a senior customer service representative job description?

To write an effective senior customer service representative job description, begin by listing detailed duties, responsibilities and expectations. We have included senior customer service representative job description templates that you can modify and use. Sample responsibilities for this position include: ...

What are the benefits of being a senior customer service representative?

Managing Experience: If you are a Senior Customer Service Representative (CSR) that oversees more junior Senior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more. What your skills are worth in the job market is constantly changing. ...

What do senior customer service representatives say about their job experiences?

Read what Senior Customer Service Representative professionals have to say about their job experiences and view top companies for this career. “I have such good coworkers who have been very nice and supportive since day 1 I joined.” ...

What is a customer service representative?

A Customer Service Representative (CSR) is a pivotal role within the customer experience team of any organization. This role is primarily focused on ensuring that customers are satisfied with the products and services provided by the company. ...