Customers prefer store pickup vs. delivery - Supermarket News

Q: Are grocers delivering curbside pickup & delivery?

The online shopping battleground is now curbside pickup, not delivery, making it essential that grocers provide “a frictionless curbside fulfillment experience that wins the customer the first time, every time,” according to Sylvain Perrier, president and CEO, Mercatus. But this is becoming a challenge.

Q: Are grocers looking for the future of pickup?

As grocers continue to expand their pickup offerings, emerging technologies promise to solve pain points like labor inefficiency and inventory management. After seeing grocery pickup orders take off during the coronavirus pandemic, grocers are looking to the future of the service and where to invest in the spectrum of pickup options.

Q: How much do delivery & pickup services make?

A breakdown of that figure reveals that delivery and pickup services together accounted for over three-quarters of online sales, or $6.1 billion. Of particular note: pickup numbers in February increased 5% from January, grabbing nearly 48% of online sales in February.

Q: What is grocery delivery and how does it work?

Grocery delivery is sending commonly purchased products—such as food, beverages, pet supplies, cleaning products, and personal care items—from grocery stores directly to customers’ homes. In this model, retailers manage their own deliveries using their online platforms, such as Walmart+ or Amazon Fresh.

Q: How is digital grocery shopping transforming consumer behavior?

Digital grocery shopping is undergoing significant changes, with emerging trends reshaping consumer behavior and opening new opportunities for growth and online engagement.

Mar 13, 2023 · Grocery retailers continued to shift their customers toward store pickup and away from delivery in 2022 as they seek to unlock the potential profitability of online grocery. …

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Online Grocery Sales Surge In June, Driven By Delivery

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Jul 16, 2024 · Online grocery sales rebounded in June after falling during the previous month, with a sharp rise in delivery orders compensating for flat pickup sales. Delivery sales rose to $2.9 …

grocerydive.com

52%
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Rising To The Challenge: How Grocers Can Meet Growing

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Curbside and delivery grocery orders remain at record levels of engagement, with curbside appearing to take the lead as of late. In 2022, 52% of all digital grocery sales were fulfilled via …

phononic.com

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Consumers Prefer Online Grocery Order Pickup At Stores Over Delivery

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Oct 22, 2021 · According to Incisiv, the online grocery channel (pickup, delivery and ship-to-home) is expected to continue to grow to reach 11.1% of total U.S. grocery sales in 2021. In …

chainstoreage.com

67%
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Online Grocery Sales Hit $8bn As Pickup/delivery Edges Out Ship-to …

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Oct 14, 2021 · The online grocery market generated $8bn in sales last month. Of that, $6.7bn came from pickup/delivery services or 67% of total online grocery sales - a record high as …

foodnavigator-usa.com

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Online Shoppers Opt For Grocery Order Pick Up Over Delivery

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Aug 16, 2023 · As shoppers prioritize costs over convenience, online grocery sales fell 7% year-over-year in July, survey shows.

kiplinger.com

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Pickup, Delivery Growth Spurs March Online Grocery Sales

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Apr 15, 2021 · The front of a Pick n Save. ... pickup and delivery sales are up nearly 78% over that time span, from $4 billion to $7.1 billion, while ship-to-home sales are down 16%, from …

supermarketnews.com

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Guide To Digital Grocery: Industry Trends For Online Shopping, …

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Jul 26, 2024 · The company is also responsible for a majority (69.9%) of US digital grocery sales among third-party grocery delivery companies, though its share is diminishing. Kroger. Kroger …

emarketer.com

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The Rise And Trends Of Online Grocery Delivery - JungleWorks

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Mar 11, 2024 · The Rise of Online Grocery Delivery Market Growth. Global online grocery market size: Estimated at $419.63 billion in 2021 and projected to reach $2,160.7 billion by 2030 at a …

jungleworks.com

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Online Grocery Sales Hit $7.9B In July As Delivery Powers Ahead

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Aug 19, 2024 · Online grocery sales reached $7.9 billion in July, up more than 9% compared with the same month last year, according to data released Thursday by Brick Meets Click and …

grocerydive.com

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Online Grocery Sales Projected To Grow 11.7% Over Five Years

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Jan 30, 2023 · Online grocery sales in the U.S. will grow at a compound annual rate of 11.7% during the next five years, according to the 2023 Brick Meets Click/Mercatus Five-Year …

supermarketnews.com

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4 Reasons Why The Pick Up & Delivery From Stores Will Continue …

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Sep 16, 2024 · CONSUMER PREFERENCES167% increase in the base of online grocery shoppers within the top 3 traditional retailers. 52% of US customers acknowledged buying …

nielseniq.com

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Why Grocery Curbside Pickup Will Outlast Delivery - Quartz

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Feb 25, 2022 · In the US, grocery pickup sales grew to $4 billion in January 2022, up from $3.9 billion the year before, whereas first and third-party delivery fell from $3.2 to $3 billion, …

qz.com

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Grocery Pickup Is Here To Stay. Here's How It's Evolving

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Oct 26, 2020 · Brick Meets Click survey data has shown shoppers are opting for pickup over delivery during the pandemic, with 54% of sales coming through click-and-collect in June. The …

grocerydive.com

FAQs about Customers prefer store pickup vs. delivery - Supermarket News Coupon?

What is the dominance of grocery pickup over other fulfillment methods?

The dominance of pickup over other fulfillment methods is especially notable in markets outside of large urban centers. In the medium (250K to 999K people) and small (50K to <25K) metro markets, and even smaller markets (<50K), grocery pickup was clearly the preferred choice over delivery and ship-to-home. ...

Are grocers delivering curbside pickup & delivery?

The online shopping battleground is now curbside pickup, not delivery, making it essential that grocers provide “a frictionless curbside fulfillment experience that wins the customer the first time, every time,” according to Sylvain Perrier, president and CEO, Mercatus. But this is becoming a challenge. ...

Are grocers looking for the future of pickup?

As grocers continue to expand their pickup offerings, emerging technologies promise to solve pain points like labor inefficiency and inventory management. After seeing grocery pickup orders take off during the coronavirus pandemic, grocers are looking to the future of the service and where to invest in the spectrum of pickup options. ...

How much do delivery & pickup services make?

A breakdown of that figure reveals that delivery and pickup services together accounted for over three-quarters of online sales, or $6.1 billion. Of particular note: pickup numbers in February increased 5% from January, grabbing nearly 48% of online sales in February. ...

What is grocery delivery and how does it work?

Grocery delivery is sending commonly purchased products—such as food, beverages, pet supplies, cleaning products, and personal care items—from grocery stores directly to customers’ homes. In this model, retailers manage their own deliveries using their online platforms, such as Walmart+ or Amazon Fresh. ...

How is digital grocery shopping transforming consumer behavior?

Digital grocery shopping is undergoing significant changes, with emerging trends reshaping consumer behavior and opening new opportunities for growth and online engagement. ...