Fix error messages for promotions - Google Store Help

You may encounter these errors when using a promotion code."The code you entered has expired." or "Code expired." See more

FAQs about Fix error messages for promotions - Google Store Help Coupon?

Why is my promo code not working?

Item Specific: Certain codes only apply to specific products or require you to buy 2+ items. Ensure your cart qualifies. If the fine print checks out, it’s time to troubleshoot further. One simple fix is to try a different web browser or device. Online promo codes can be finicky and may not work in certain browsers. ...

Why is my promo code invalid?

Here are some common reasons as to why a code might appear invalid: Tips on how to apply promo codes: You cannot combine promotional offers, but if you happen to apply more than one, we will always choose the better deal for you during checkout! Having problems applying a coupon? ...

Why did a promo code fail?

While it’s not always easy to decipher why a particular promo code failed, there are typically a few common explanations: This is probably the most common reason for why a promo code failed. Whether the customer got the promo code via email, an ad, or on a site such as Dealspotr.com; there is usually an expiration date associated with the code. ...

How do I fix a promo code not working?

One simple fix is to try a different web browser or device. Online promo codes can be finicky and may not work in certain browsers. Switch between Chrome, Firefox, Safari, or Edge and see if the code works in another browser. Also try on a mobile device vs desktop if possible. ...

What happens if a customer tries to use a promo code?

In these cases, if a customer tries to use a promo code on an subsequent purchase, it will fail. Department stores like Macy’s are known for including a long list of exclusions with many of their promo codes. ...

Do expired promo codes still work?

Sometimes expired codes still work, so it’s worth a shot to try using it, but don’t expect the store to honor the discount if it fails because it’s expired. Stores oftentimes attach minimum purchase requirements to promo codes. For example, a 20% off promo code offer might only be eligible on purchases of at least $50. ...