How can I get a better fido plan through retentions? : r/toronto

I signed a 3 year contract for this. Partly to get an iPhone 4 (back when they came out), but also because I don't think contracts are a bad thing. Fido contracts just stipulate you have to have a plan with Fido. If they offer a gangbuster deal next year, you can switch to that for a nominal …

FAQs about How can I get a better fido plan through retentions? : r/toronto Coupon?

How does Fido retain you?

In their attempt to retain you with Fido, Customer Retention / Relations will try to offer you a plan of similar or better value compared to its competitors. So, it is always in your best interest to be well-aware of plans that are currently available in the market before negotiating. ...

What is customer retention / relations at Fido?

Customer Retention / Relations is the department in-charge of cancellations at Fido. This department is able to offer special plans and options as incentives to prevent customers from switching to another carrier or cancelling their line / account. Why Fido? ...

Who is eligible for Fido retention plans & options?

To be eligible for retention plans and options, you must be a current postpaid (i.e. month-to-month) customer who has been with Fido for at least 3 months. Prepaid accounts are not eligible for these offers. ...

What if Fido doesn't offer a better phone plan?

If not, find a phone carrier with a better plan and then call Fido. If they can't match or give better, then tell them that's fine, I will look elsewhere but don't fully cancel until you have moved carriers. Companies are not your friend so you don't owe them any loyalty. Once they realize you have not attachment then they will offer better. ...

Is Fido a good phone company?

I have been using Fido for almost 8 years, called them to see if they could match their competitors. After going back and forth for a while, the best they could do is match the plan and give me 9 dollars off a new phone (this includes me using all my fido dollars) compared to their competitors pricing. Weak customer service and retention. ...

Will Fido move my 3 lines?

Bye fido, i will move my 3 lines still ASAP Hey there @Minh12, You can always reach us back so we can look into the notes left in your account. You know where to find us! Yes, I've been with Fido for 12+ years, I just simply want Fido to match the offer I got offers from Koodo, Virgins or Freedom. ...