Citadel Federal Credit Union | BBB Reviews - Better Business Bureau

View BBB customer reviews of Citadel Federal Credit Union. Leave a review and share your experience with the BBB and Citadel Federal Credit Union.


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Citadel Is Ranked A Best-in-State Credit Union By Forbes Magazine

2 weeks from now

Jul 13, 2020  · Citadel Credit Union is a not-for-profit, member-owned financial institution that provides banking, investments, and insurance services to more than 260,000 members. At $6 …

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FAQs about Citadel Federal Credit Union | BBB Reviews - Better Business Bureau Coupon?

Is Citadel a good credit union?

Should be a rating for zero stars. Credit unions are supposed to be sympathetic to the little guy, Citadel wants to be Wells Fargo and jack their customers for fees. An electronic transaction is pennies, not $132 citadel. I hope with these reviews I can cost you as much money as you take from me. Citadel sucks Deserves to be an ZERO. ...

What happened to Citadel credit union?

Customer of Citadel Credit Union for personal and business since 1996. They shut down bill pay for over 10 days while “improving” the system. Additionally they cannot find my business account plus they lost all my bill pay contacts and information. We filled out all necessary documents prior to this debacle. ...

Does Citadel federal need updates?

It really does need updates. For a credit union, Citadel Federal is rather slow. Most credit unions allow early access to funds directly deposited (such as direct deposit of pay). Citadel Federal does get notice of pending deposits, but they will not allow access to the funds until your payday. ...

Does Citadel Federal Credit Union offer direct deposit?

Citadel Federal Credit Union will not. Their customer service states you must manually configure this yourself. Their website is a bit dated and not intuitive. It really does need updates. For a credit union, Citadel Federal is rather slow. Most credit unions allow early access to funds directly deposited (such as direct deposit of pay). ...

Does Citadel federal credit union automatically confirm a transfer?

For example, when you perform a transfer, most financial institutions will automatically email you confirming this action. Citadel Federal Credit Union will not. Their customer service states you must manually configure this yourself. Their website is a bit dated and not intuitive. It really does need updates. ...

Does Citadel federal get notice of pending deposits?

Citadel Federal does get notice of pending deposits, but they will not allow access to the funds until your payday. This is very unusual for a credit union and more like a bank. It is time to say something positive for the employees of this credit union. ...

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