Airlines Are Rewriting the Rules on Frequent-Flier Programs—Again

Nov 17, 2021 · Airlines Are Rewriting the Rules on Frequent-Flier Programs—Again. Spending now can be more important for points and status than actual flying under some new travel …

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Airlines Are At It Again, Changing Frequent-flier Programs

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Mar 4, 2015 · Changes that reduce the perceived value of the programs come as airlines face a huge liability for unused miles held by passengers — nearly $100 billion, according to …

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FAQs about Airlines Are Rewriting the Rules on Frequent-Flier Programs—Again Coupon?

Should frequent flyers be rewarded?

The meetings come as some in Congress have raised concerns about frequent flyer programs. Most airlines will no longer reward passengers for how many miles they fly, instead travelers will be rewarded for much money they spend on flights or using an airline's credit card. ...

Are frequent flyer programs worth it?

Frequent flyer programs fit this bill: Giving some passengers the ability to board early or access to a lounge costs airlines almost nothing, but many customers desire it. Plus, the chase for status or free flights locks people into using only one airline. Much of the appeal of status programs comes from their exclusivity. ...

Does American Airlines have a frequent flyer program?

American Airlines is the latest major carrier to make changes to its frequent flyer program in recent months, announcing Tuesday that many perks previously available to anyone will be exclusive to its frequent flyer members. ...

Should the Department of Transportation investigate airline frequent flyer programs?

A bipartisan pair of U.S. Senators are pushing the Department of Transportation to investigate airline frequent flyer programs for devaluation, transparency, and more. ...

Why are Airlines switching from a frequent flyer status model?

Many airlines are switching from a frequent flyer status model based on miles traveled to one based on dollars spent. This move aligns with the main design principle of these programs: The benefits a company gives to customers must mirror the value it gets from them. ...

Does Delta have a frequent flyer program?

In September 2023, Delta Air Lines revamped its frequent flyer program to make it tougher to earn status — a tiered system offering travel privileges based on the reward points earned — only to partially reverse course a month later and make it easier. ...