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Should I buy from Agena Astro?

Buying from Agena Astro: Warning! Hey guys. Just wanted to warn everyone about buying from Agena Astro. They seem to be a popular vendor on Amazon as well as in the astronomy community. The first several times I bought from them, I had 0 problems. Items were shipped quickly and they were very efficient. ...

Does Agena Astro ship to USA?

We offer hundreds of different telescopes here at Agena Astro, and every single one ships 100% free to the lower 48 United States, unlike most of our competitors. We also offer a 30-day return policy if you decide for any reason you are not satisfied. What is aperture? Aperture measures the diameter of the largest glass element of a telescope. ...

Why does Agena Astro get screwed?

Agena Astro gets screwed if they process the order and the transaction is later disputed as credit card fraud. I can't say I blame them or you. If proving your identity makes you uncomfortable, then you are free to pay using a different payment method or purchase from an overseas vendor.. ...

Is Agena A good company to buy Askar filters?

Agena is the only US vendor Ive found that shows them in stock and its a fairly well known company. I got the below email as a response 12 minutes after placing my order: Hi XXXXX, Thank you for your order with Agena Astro for the Askar filters. We are reaching out to you in regard to the order as our... ...

Can Agena re-run a CC transaction?

The correct response from Agena would be to ask him to address the issue with his CC company and then ask then to re-run the transaction. They should never ask for that information. Simply put, if the OP supplied the same information as he had before and Agena re-ran it, they would get the same declined result. ...

Can Agena ask for CC information over an unsecured channel?

The issue is with Agena asking for CC information over an unsecured channel against all the requirements of PCI compliance for handling CC information. The correct response from Agena would be to ask him to address the issue with his CC company and then ask then to re-run the transaction. They should never ask for that information. ...